Cation Consulting Unveils Its Specialised Call Center to Assist Enterprises Leveraging Amazon Connect.

Cation Consulting, an AWS Conversational AI and Amazon Connect Partner, has announced the launch of its dedicated call centre to provide support to businesses operating Amazon Connect.

Cation Consulting, a leading provider of business solutions, offers its Parly product, an intelligent customer interaction system that integrates cutting-edge technologies such as conversational AI, generative AI, intelligent document processing, and IVR.

These technologies work together to provide businesses with a seamless and efficient way to manage their customer interactions, deliver rich real-time automation and improving the overall customer experience. With Parly, businesses can leverage the power of AI to automate routine tasks, streamline workflows, and provide personalized, real-time support to their customers.

At Cation Consulting, we are committed to providing our customers with the tools and services they need to succeed. As more of our customers leverage AI in their customer service and core business journeys, and base these offerings around both our Parly product and Amazon Web Services, we are delighted to offer our customers dedicated around-the-clock support for their Amazon Connect instances through our dedicated Amazon Connect Support Call Centre.

Amazon Connect is a cloud-based contact centre service that makes it easy for businesses to deliver exceptional customer service. With Amazon Connect, businesses can set up and manage a contact centre quickly and easily, without the need for any special hardware or software.

With its new Amazon Connect Call Centre, Cation Consulting is once again demonstrating its commitment to providing businesses with the tools and services they need to succeed. Whether you're a small business just getting started or a large enterprise looking to improve your customer service, Amazon Connect is the perfect solution, with support from Cation Consulting.